Explore the opportunity to join Deloitte as a UK HR Services Admin - Learning Admin- Analyst in Hyderabad. This role focuses on providing high-quality learning administration support, managing course enrollments, processing reports, and collaborating with cross-functional teams. Ideal for candidates with 2-3 years of experience in learning administration and strong Microsoft Office skills. Apply now via Deloitte's career portal and take the next step in your career.
Job Details
| Position: | UK HR Services Admin - Learning Admin- Analyst |
|---|---|
| Job ID: | 186471 |
| Location: | Hyderabad, Telangana, India |
| Job Category: | Learning & Talent Support Services |
| Shift Timings: | 2 PM to 11 PM |
Job Description
As a part of the HRS Learning & Talent Support Services team, the Analyst will provide support in the delivery of excellent learning administration services to the North-South Europe (NSE) firm. This role is critical for managing high-quality, first-line learning administration support. The primary focus is ensuring customer satisfaction by providing solutions that meet the needs of users while meeting Practice Support Services objectives.
Key Responsibilities
- Learning Administration: Add courses and classes to the Deloitte Learning Management System, monitor course enrollment, and process approvals and cancellations.
- Invoice Management: Work with the Accounts Payable team to ensure invoices are processed accurately and manage internal cost recharges when applicable.
- Post-Course Evaluation: Ensure post-course evaluations and feedback are processed accurately.
- System Updates: Ensure all system-related activities are completed accurately and on time, following procedural guidelines.
- Compliance: Ensure adherence to data protection legislation at all times and assist with wider projects as needed.
- Team Collaboration: Collaborate with various teams to maintain high service standards and meet operational goals.
Key Skills Required
- Professional, friendly, and approachable communication style with the ability to interact with staff at all levels.
- Self-motivated with the ability to work on your initiative and maintain a customer-focused approach.
- Enthusiastic and eager to learn new technologies and systems.
- Strong attention to detail and ability to work under pressure.
- Excellent customer service and telephone manner, with good email etiquette.
- Reliable team player who contributes to team success.
- Adaptable to change and open to new approaches and processes.
Qualifications
- Required: Graduate degree with 2-3 years of work experience in learning administration.
- Proficient in: Microsoft Office package applications.
- Preferred: Prior experience in the training and development domain.
About Deloitte
Deloitte is a global leader in audit, consulting, tax, and advisory services, working with the most influential clients across multiple industries. The company values its people and strives to create a workplace that fosters collaboration, creativity, and inclusion.
Benefits
At Deloitte, employees benefit from a broad range of benefits designed to enhance their career and personal well-being. Learn more about the advantages of working at Deloitte and how the company supports the growth and development of its people.
Frequently Asked Questions (FAQ):
1. What is the role of a Learning Admin- Analyst at Deloitte?
Answer:
A Learning Admin- Analyst provides support in learning administration, manages course enrollment, processes invoices, monitors course evaluations, and ensures compliance with data protection regulations.
2. What qualifications are required for this position?
Answer:
Candidates need a graduate degree with 2-3 years of relevant experience in learning administration. Proficiency in Microsoft Office is required, and experience in the training and development domain is preferred.
3. What skills are essential for the Learning Admin- Analyst role?
Answer:
Key skills include strong communication, attention to detail, customer service, teamwork, problem-solving, and the ability to manage multiple tasks efficiently.
4. What is the work environment like at Deloitte?
Answer:
Deloitte fosters a collaborative and inclusive work environment where employees are encouraged to share ideas, develop their skills, and contribute to the company’s success.
5. How can I apply for the Learning Admin- Analyst position at Deloitte?
Answer:
You can apply for this position through the Deloitte careers website. Make sure to submit your updated resume and cover letter that aligns with the job description.
How to Apply
Read the Job Description:
Review the job description carefully to ensure that you meet the qualifications and responsibilities. Understand the role and its expectations.Prepare Your Documents:
Update your resume to highlight relevant skills and experience. Prepare a tailored cover letter that aligns with the job requirements and showcases your qualifications.Submit Your Application:Click on the given link and apply directly through the Deloitte Careers Website.
Wait for Confirmation:
After submitting your application, you will receive an email confirming your submission. If shortlisted, the Deloitte hiring team will contact you for the next steps.Prepare for Interviews:
If selected for an interview, prepare by researching Deloitte's values and leadership principles. Be ready to discuss your experience and how it aligns with the role’s responsibilities.
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