Teleperformance is hiring Customer Care Executives for its Flipkart L2 process in Indore (Work from Office). This is a full-time role with 5 working days and rotational shifts (mainly day shifts).
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Job Details:
| Company | Teleperformance |
|---|---|
| Job Title | Customer Care Executive |
| Location | Indore (Work from Office) |
| Job Type | Full-time (5 Days Working) |
| Shift | Rotational (Majorly Day) |
| Process | Flipkart L2 |
| Experience | Minimum 1 year in Customer Support |
| Salary | ₹27,000 to ₹30,000 CTC (Depending on Assessment Score) |
| Industry | Customer Service / BPO |
| Role Category | Customer Support, Service & Operations |
Company Overview:
Teleperformance SE is a French multinational business process outsourcing company founded in 1978 with headquarters in France. It provides services for debt collection, telemarketing, customer relationship management, content moderation, and communication.
Role Overview:
Our team is looking for a dynamic and customer-focused Customer Care Executive to join us in Indore. The ideal candidate should have excellent communication skills and a passion for providing exceptional customer service.
Key Responsibilities:
- Handle inbound and outbound customer inquiries via phone and email.
- Provide accurate information and resolve customer issues effectively.
- Maintain a high level of professionalism and customer satisfaction.
- Keep records of customer interactions and transactions.
- Collaborate with internal teams to ensure seamless service delivery.
Requirements:
- Minimum 1 year of experience as a Customer Support Executive in any field.
- Good English communication skills.
- Work Mode: Work from Office (Indore).
Benefits:
- 15 days of free hotel accommodation.
- Train tickets provided.
- ₹10,000 relocation bonus.
Interview Process:
All rounds are conducted telephonically.
Why Join Teleperformance?
- Be part of a global BPO leader.
- Great benefits and relocation support.
- Opportunities for career growth.
How to Apply?
Steps to Apply:
- Click on the “Apply Now” button to begin your application.
- Fill in the required details, upload your updated resume, and submit your application.
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