Livspace is hiring a Presales Associate for a work-from-home position. The role involves making outbound calls to potential customers, scheduling Experience Centre visits, and providing solutions to customer queries. Freshers with good communication skills and a customer-focused approach are welcome to apply. Experience in telesales or inside sales is a plus.
Presales Associate (WFH) - Livspace
About the Company
Livspace is Asia’s largest and fastest-growing omnichannel home interiors and renovation platform. Utilizing proprietary technology, Livspace offers a one-stop solution for home renovations, covering design to managed last-mile fulfillment. The platform connects designers, brands, manufacturers, and contractors to provide homeowners with a trusted and predictable renovation experience.
Job Summary
| Job Title | Presales Associate (WFH) |
|---|---|
| Work Location | Remote (Work from Home) |
| Job Type | Full-Time, Permanent |
| Salary | 2.25 - 2.5 Lacs P.A. |
| Experience Required | 0 - 1 years |
| Industry | Architecture / Interior Design |
| Department | Sales & Business Development |
| Education | UG: Any Graduate (10+2+3 regular education) |
| Key Skills | Presales, Outbound Calling, Telesales, Telecalling, Telemarketing, CRM, Sales |
Job Description
Role: Presales Associate (WFH)
As a Presales Associate at Livspace, you will be responsible for making outgoing calls to potential customers and scheduling high-quality leads for the sales team. Your role will focus on identifying customer needs, providing solutions, and upselling services when appropriate. You will also be scheduling Experience Centre visits with the design team, ensuring timely follow-ups, and communicating professionally with customers.
Key Responsibilities
- Make outgoing calls to potential customers to schedule high-quality leads for sales.
- Identify customer needs, clarify information, and provide solutions and alternatives.
- Seize opportunities to upsell services when they arise.
- Follow up with potential customers in a timely manner if necessary.
- Manage a large number of outbound calls effectively.
- Schedule Experience Centre visits with our design team as per the defined process.
- Communicate effectively and professionally in all forms of communication with internal and external customers.
Qualifications & Expertise
- A graduate in any stream (10+2+3 regular education).
- 2-5 years of relevant experience in Telesales, Inside Sales, or similar roles.
- Familiar with CRM & cloud telephony systems and practices.
- Customer-focused and adaptable to different personality types.
- Freshers are welcome to apply, but good English communication skills are mandatory.
What Livspace Offers
- Full-time, permanent role with a competitive salary of 2.25 - 2.5 Lacs P.A.
- Work from home opportunity.
- Opportunities for professional growth and development.
- Work with Asia’s largest home interiors and renovation platform.
How to Apply
To apply for this role, click on the "Apply Now" button on the job portal where this job is posted.
Complete the application form and upload your resume.
Submit and wait for further communication
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